I am replacing the usual Friday post with an apology for everyone who is having a difficulty logging in to the members area of the Lenscraft website. This isn’t affecting everyone but it is affecting enough people to be a genuine problem.
What’s causing the problem? I don’t honestly know. The membership of the site is managed by a WordPress Plug-in that has a great reputation and that hasn’t changed. In fact Nothing has changed on the site to my knowledge other than a few other plugin’s have updated themselves.
This weekend I will be working hard to trace and correct the problem but I can’t give an estimated time. Please do bear with me. When I switched the website to WordPress it was with the intention of making it easier to maintain, provide more content and a better experience for visitors. I guess learning curve is much steeper than it first appeared.
Update – After several hours with hosting support last night the entire website is a write off and irrecoverable. I am considering options at the moment given even trying to create a fresh installation of WordPress fails. I will post more shortly.