I want to share a very frustrating printing experience with you in case anyone has any ideas about how to resolve it.
I have been printing using an Epson 3880 printer for around 3 years now using Lightroom as the host software. During this time, I have regularly switched between Gloss and Matte inks for the different paper types. Recently I made the switch from a Matte surface paper to Baryta (which requires Gloss ink). At this time, I made a Matte paper print then immediately switched to Gloss to compare the results.
In making this switch I was careful to reconfigure the printer as I have done many times. I even have the setups for both papers saved to allow for this switching. Both papers are profiles using profiles I created and I know to be accurate.
When I made these two prints, the Matte print was perfect but the Baryta print is completely wrong, to the point it looks like one of the black inks has run out (it hasn’t). You can see the result below. Nothing changed between making the two prints other than the printer switched itself between Matte and Gloss black ink.
My first reaction was to recheck all the settings and these were fine. I then ran an ink check which showed no problems but I carried out a head cleaning just to be certain. This made no difference. After a lot of frustrating failures, I decided to switch back to Matte paper. Guess what; this was also exhibiting the problem.
Now for the weird bit. The problem only occurs when printing from Lightroom. All other software including Photoshop prints fine. Here is an example of the same image printed on the same piece of Matte paper, one image from Lightroom and one from Photoshop.
I have checked the Adobe forums and help and it appears a few people have experienced the issue. What I can’t find is a resolution. There was a suggestion that uninstalling and re-installing Lightroom fixed it, but not for me.
So far I have tried uninstalling and reinstalling Lightroom, the print driver and the printer profiles. I have even gone as far are recreating the printer profiles but the problem persists. If anyone has any suggestions I would be interested to hear.
There is however a silver lining to this cloud. I decided to go back to using Qimage as my printer software and the results are much nicer and of a higher quality when compared to Lightroom. I suspect I will stick with Qimage even if I solve the Lightroom problem.
Thanks for reading.